Non Returnable Item

This item is made especially for you once your order is placed. Creating products on demand allows us to offer a wider range of designs while helping to reduce waste and overproduction.

Because this item is produced specifically for you, we’re unfortunately unable to accept returns or exchanges for change of mind on custom items.

However, please don’t worry, if your item arrives damaged, faulty, or incorrect, we will always be happy to help.

Simply contact us with your order number and a photo of the issue, and we will investigate this for you and arrange the appropriate resolution, which may include a replacement or refund, depending on the supplier.

If you have any questions before placing your order, please feel free to contact us, and we’ll be happy to assist.

Thank you for supporting Zeena Moon and choosing products that are made especially for you. 🌙✨