Exchanges Policy

We apologise for any inconvenience, but we are currently unable to offer exchanges on items.

However, if your item arrives damaged, faulty, or incorrect, please contact us and we will be happy to investigate the issue for you. Once the problem has been verified, we will arrange an appropriate resolution, which may include a replacement or refund depending on the supplier and the type of item

Thank you for your understanding, and we appreciate your support of Zeena Moon. 🌙✨