Faulty Items

Please inspect your order as soon as it arrives. If your item is damaged, faulty, or not what you ordered, we’re really sorry, and we’re here to help.

If something isn’t right, please contact us as soon as possible so we can review the issue and make it right for you.

Where an item has been damaged in transit, or an incorrect item has been sent, we’ll cover the return postage and arrange the next steps with you.

Just get in touch, and we’ll guide you through the process with care.